At UNDO ART, we comply with French law under the Code de la Consommation. You may request a refund within 14 days of receiving your order, as per the European Union’s consumer protection laws. Refunds are applicable only if the item is defective, damaged, or not as described. Digital and customized products are non-refundable unless proven faulty.

To request a refund, please contact us at support@undoart.store with your order number.